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From179US$ /night
Check-in
21Aug2025Select date
Check-out
22Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

34 Norfolk Place, London, United Kingdom, W2 1QW

Norfolk Towers Paddington - Business-friendly hotel near Hyde Park with multi-functional suites

Located in Westminster Borough, Norfolk Towers Paddington is a short walk from Hyde Park and Kensington Gardens. The hotel offers direct access to Heathrow Airport via the 15-minute Heathrow Express from Paddington Station. ROBA Bar & Restaurant serves international cuisine, including grills, modern dishes, Afternoon Tea, and Sunday brunch. The property features multi-functional suites that convert into boardrooms for up to 12 people. Safety features include carbon monoxide detectors, fire extinguishers, and a security system.

Additional perks of the hotel

Traditional Afternoon Tea with sandwiches, scones, and clotted cream

Easter crown crafting activity at The Terrace Restaurant (sister hotel)

Private outdoor terrace for smoking

Long-stay promotions for stays of 3 nights or more

Event spaces for parties of 10 to 120 guests, including festive menus

Guest feedback forms for service improvements

Rooms

The hotel offers stylish, contemporary bedrooms with bespoke furniture, high-definition media hubs, and granite bathrooms featuring baths or rain showers. Executive Rooms provide more space with double or twin beds. The bespoke Suites include a separate living area with a sofa and side table. Compact single rooms (4.5 sqm) are available on the 1st and 2nd floors. All rooms feature Smart TVs, air conditioning, and soundproofing.

Other conveniences

Tea and coffee facilities in all rooms

Electronic safes and free toiletries

Flat-screen TVs with cable channels

Ironing facilities and heating

En-suite bathrooms with LED mood lighting

Fridge and hairdryer provided

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Suite
Max:
2 persons
295 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Small Single Room
Max:
2 persons
100 sq. feet 
Bed options:
1 Single bed
Heating
Air conditioning
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Club Twin Room
Max:
2 persons
130 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre
London 2.1 mi
Airports
London City (LCY) 11.4 mi
London Heathrow (LHR) 16.3 mi
Train
Paddington Station1000 ft
Underground
London Paddington1000 ft
Bus
Bus stop3700 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Bar/ Lounge area

Business

  • Fax/Photocopying

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Shower cabin
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Location

34 Norfolk Place, London, United Kingdom, W2 1QW
Map view
34 Norfolk Place, London, United Kingdom, W2 1QW
Nearby
Praed St
Paddington
1500 ft
Restaurants
Taj Mahal Indian Tandoori
200 ft
8 Norfolk Place Paddington
Ryath Halal Tandoori
300 ft
32 Norfolk Place
Fountains Abbey Paddington
400 ft
109 Praed Street Paddington
The Monkey Puzzle
700 ft
30 Southwick Street
Peking-Seoul Restaurant
500 ft
113-115 Praed Street
Angus Steakhouse
1100 ft
163 Praed Street
Queen of Sheba
600 ft
3-4 Bouverie Place
San Marco Ristorante & Pizzeria
800 ft
10 London Street Near Paddington Tube Station
Garfunkel's Restaurant
1000 ft
144 Praed Street
The Dickens Tavern
1000 ft
25 London Street Paddington

Guest Reviews & Ratings

What Guests Are Saying?
82%
loved it & would return
8.2/10
Great
Rooms
6.4
Location
8.1
Service
6.6
Dining
5.6
Guest reviews
8.2/10
based on 18 reviews
8.0
8.0/10 based on 9575 reviews
John
United Kingdom, May  2024
6.0/10

My stay at the hotel was a mix of positives and negatives. While the rooms were well-appointed and away from the road, they were absolutely tiny and much smaller than expected from the pictures. The service, on the other hand, varied from uncommunicative and unhappy to friendly and always helpful. The location had its ups and downs, with easy access to Paddington Station and surrounding areas but also the inconvenience of ongoing construction nearby. The dining experience ranged from tasty with a nice selection to extremely poor and disappointing for the price. Overall, a stay with ups and downs.

Rooms
5.0
The rooms, although well-appointed, were absolutely tiny and much smaller than depicted in the pictures.
Service
7.0
The service had its highs and lows, from uncommunicative to friendly and helpful staff.
Location
6.0
The location was convenient for Paddington Station and surrounding areas but was affected by nearby construction.
Dining
5.0
The dining experience varied from tasty to extremely poor and not worth the price.
Facilities
6.0
Facilities were adequate but nothing extraordinary.
Karl
United Kingdom, May  2024
7.4/10

I had a cozy stay for 4 nights in this hotel, although the rooms were a bit small for couples. The service was friendly and efficient, with some minor issues. The location was excellent, close to transport links. The dining options were decent but could be improved. Overall, a nice stay with some minor drawbacks.

Rooms
8.0
The rooms were well appointed, albeit a little small.
Service
7.0
The staff was friendly but had minor issues with timing.
Location
9.0
The location was fantastic, close to transport links.
Dining
6.0
The dining options were decent but could be better.
Facilities
7.0
The facilities were adequate for a comfortable stay.
John
United Kingdom, April  2024
6.4/10

The hotel's location is superb, close to Hyde Park and Paddington station, making it convenient for exploring London. However, the rooms were a bit cramped and need modernization. The service was lacking in professionalism and friendliness, but the dining options surprised me with a good variety. The facilities are average, and the pricing could be better for the value offered.

Rooms
6.0
The room was a little small and cramped, not ideal for two people.
Service
5.0
The staff's hospitality and professionalism need improvement.
Location
8.0
The hotel's location is very good, near Paddington station for easy access to other parts of London.
Dining
7.0
The dining experience was a surprise with a good breakfast selection.
Facilities
6.0
The facilities are average.
Nigel
United Kingdom, March  2024
6.6/10

The hotel offers a central location in Paddington Norfolk Park, close to tube and train services, making it convenient for transportation. The rooms may be spacious but are marred by a damp smell, affecting the overall stay. The staff may struggle with communication regarding upgrades and breakfast inclusions.

Rooms
5.0
The room had a damp smell that made the stay unpleasant.
Service
7.0
The staff response to concerns promptly but can be unclear about breakfast inclusions and upgrades.
Location
8.0
The hotel's location is excellent for transportation access and is central in the city.
Dining
5.0
The dining options lack variety and incur an additional charge for oatmeal.
Facilities
6.0
The hotel offers standard facilities.
David
United States, March  2024
6.6/10

The hotel is conveniently located near Paddington Station, making it easy to catch the Heathrow Express when flying. The rooms are small but cozy and clean, offering comfortable beds and modern amenities. The service was lacking in responsiveness and friendliness, with minimal assistance provided during our stay. The location is a great balance of being tucked away from Paddington's hustle and bustle while still having excellent transportation options nearby. The dining experience could be improved with more variety and better value for money. Overall, a decent choice for a short stay in London.

Rooms
7.0
The rooms, although small, are cozy, clean, and modern.
Service
5.0
The service was lacking in responsiveness and friendliness.
Location
8.0
The hotel's location near Paddington Station is convenient for transportation, with good bus and train connections.
Dining
5.0
The dining experience could be improved with more variety and better value for money.
Facilities
6.0
The hotel offers basic facilities with room for improvement.
Fred
United States, February  2024
7.0/10

My stay at the hotel was a mix of positives and negatives. The location was great, very close to Paddington Station for easy airport connections, but the service was a bit lacking in professionalism. The rooms were clean and spacious, yet the noise from the kitchen and warm temperatures at night were a downside. The dining options were basic, and the facilities were decent overall.

Rooms
7.0
The rooms were clean and spacious, but the location above the kitchen meant noise could be bothersome at times. Additionally, the rooms were quite warm during the night.
Service
6.0
The staff members were friendly, but some seemed inexperienced in their roles, and attention to detail was lacking in certain areas.
Location
8.0
The hotel's location near Paddington Station was convenient for travel, but the reception staff could use improvement in their customer service skills.
Dining
6.0
Facilities
7.0
The facilities were average, with no outstanding amenities but meeting the basic needs for a comfortable stay.
Frank
United Kingdom, February  2024
7.8/10

The hotel surprises with spacious rooms in central London, though the service may feel impersonal at times. The location is convenient with easy access to public transportation, but dining options could be more extensive.

Rooms
9.0
The rooms are the largest we've seen in Europe, a very welcome surprise in central London.
Service
7.0
The majority of staff offer very good service, but some appear too tired to be overly friendly.
Location
8.0
The location is great with excellent bus and train routes easily available and close by.
Dining
7.0
The dining experience was good, but could have been more extensive.
Facilities
8.0
Facilities are adequate for a comfortable stay.
Henry
United Kingdom, February  2024
7.0/10

The hotel's location is convenient for Paddington station, with easy access to nearby attractions. The rooms are smaller than expected, and some cleanliness issues were noted. The service was lacking friendliness and had a bad smell. Dining options were limited, and the disabled call alarm was defective. Despite these drawbacks, the hotel is well-located and close to transportation hubs.

Rooms
6.0
The rooms, although smaller than anticipated, were adequate for our short stay. Some cleanliness issues were present.
Service
5.0
The service was lacking friendliness and had an unpleasant smell. Staff seemed tired and unenthusiastic.
Location
8.0
The hotel is conveniently located near Paddington station, making it easy to explore central London. It is also within walking distance of Hyde Park and Kensington gardens.
Dining
5.0
The dining experience was subpar with limited options and a defective disabled call alarm. Service was poor and the selection was lacking.
Facilities
5.0
Jenny
United Kingdom, January  2024
7.6/10

The hotel's location near Paddington station was excellent, making it easy to get around. The rooms were disappointingly small, and cleanliness issues like unwashed mugs and dirty carpets were a letdown. On the bright side, the service was helpful and accommodating, and the dining options could use some improvement.

Rooms
5.0
The rooms were very small and felt tight. Cleanliness was a concern with hairs found, unwashed mugs, and dirty carpets.
Service
8.0
The staff were helpful and changed our room upon request, which was appreciated.
Location
9.0
The hotel's proximity to Paddington station was convenient for access to public transport and nearby attractions.
Dining
6.0
The dining options could be improved with more variety and better quality.
Facilities
7.0
Additional facilities like dry cleaning and laundry services were available but could be more extensive.
Jimmy
United Kingdom, December  2023
6.6/10

The location of the hotel is superb, just a stone's throw away from Paddington Station and surrounded by various dining options. While the rooms were quite cramped and in need of an update, it was a disappointment in terms of space and breakfast variety. The service, on the other hand, displayed a mix of friendly and unfriendly staff members. The dining experience left something to be desired with limited options, especially for vegetarians. Despite these drawbacks, the quiet environment and convenient location made it a decent stay for a busy area.

Rooms
5.0
The room felt extremely small, making it challenging to even move around and store our luggage. A refresh would be highly beneficial.
Service
6.0
The service had its ups and downs, with some staff members being lovely while others were quite sour and unfriendly. Could use some consistency.
Location
8.0
The location was excellent, just a short 5-minute walk from Paddington Tube Station, perfect for easy travel access.
Dining
5.0
The dining options were subpar, with limited variety and additional charges for certain breakfast items. Improvement needed for better choices.
Facilities
7.0
Basic facilities were available, nothing exceptional but sufficient for a short stay.
Timothy
United Kingdom, December  2023
7.8/10

I found the hotel to be conveniently located near central London with easy access to various amenities, though the room size was a bit small and noise could be an issue due to its roadside location. Staff were generally friendly and helpful, but there were a few instances of unfriendliness. The dining options were satisfactory, and the breakfast had good variety at a reasonable price.

Rooms
7.0
The room was comfortable and fairly soundproof, but it was on the smaller side for a 4-star hotel.
Service
8.0
The staff were very friendly and mostly helpful and informative, though there were occasional instances of unfriendliness.
Location
9.0
I appreciated the hotel's close proximity to central London, restaurants, and public transportation, making it a convenient choice for exploring the city.
Dining
7.0
The dining experience was adequate, with a reasonable selection of breakfast options at an additional cost.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay, though nothing particularly outstanding was noted.
Edward
United States, September  2023
6.4/10

The hotel's rooms were a bit small but very clean, meeting our needs. There was a lack of warm water for a morning shower on the day of checkout. The service was somewhat lacking, with staff entering the room without proper notice and delays in providing requested items. The location near Paddington station was convenient for transportation around London. The dining experience was adequate but not particularly appetizing. Overall, the hotel had its ups and downs during my stay.

Rooms
7.0
The rooms, though small, were clean and served our purpose well.
Service
5.0
The service was lacking in attentiveness and promptness.
Location
8.0
The hotel's proximity to Paddington station was convenient for transportation around London.
Dining
6.0
The dining experience was adequate but not very appetizing.
Facilities
6.0
The hotel had basic facilities, nothing extraordinary.
Terry
United States, September  2023
7.8/10

My stay at the hotel was overall pleasant. The location was convenient with easy access to public transport and popular locations. The rooms could be improved in terms of layout and cleanliness, but the service was attentive despite a few hiccups. The dining experience was satisfactory but lacked variety in the fruit salad. The facilities were adequate for a comfortable stay.

Rooms
7.0
The layout of the rooms could be better to allow for easier access, and some cleanliness issues were noted.
Service
8.0
The staff were wonderful and helpful, despite a few errors in the order. The service was attentive with a friendly touch.
Location
9.0
The hotel's location was convenient, providing easy access to public transport and popular areas while remaining peaceful and quiet.
Dining
7.0
The dining experience was decent, although more fruit variety in the salad would have been appreciated. Some additional charges for certain breakfast items were a downside.
Facilities
8.0
The facilities at the hotel were sufficient for a comfortable stay.
Ben
United States, June  2023
7.0/10

My stay at this hotel was a mixed experience. The rooms were small but very clean and comfortable, which I appreciated. However, the hallway had a noticeable smell of smoke, and cleanliness wasn't up to the standard I expected for a pricey 4-star hotel where I booked a special celebration for my pregnant partner.

Rooms
7.0
Though small, the rooms were clean and comfortable.
Service
8.0
The service was good overall, with staff helpful with inquiries and a decent breakfast selection available.
Location
8.0
The hotel's location was convenient, with easy access to various amenities and public transportation.
Dining
5.0
The dining experience was barely acceptable, with subpar quality ingredients and limited hot food options.
Facilities
Facilities were standard without any notable extras.
Rob
United Kingdom, June  2023
7.6/10

I had a mixed experience at this hotel. The rooms were spacious and well-furnished but not ready upon my arrival, causing some inconvenience. The service was exceptional, with friendly staff but lacked assistance with shipping items. The location was convenient for transportation but lacked nearby nightlife options. The dining experience had limited choices but was fair. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were of a good size and the furnishings were mainly in good condition.
Service
9.0
The housekeeping and staff were all wonderful and welcoming.
Location
8.0
The hotel's location was pretty good, near Hyde Park and within strolling distance of Paddington Station.
Dining
6.0
The dining area was cramped with limited options, but the dishes were fresh.
Facilities
5.0
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Rooms and Guests2 Guests, 1 Room